How can we help?
Application
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I'm having trouble connecting my bank account. What should I do?
Will applying to Debite impact my credit score?
What information do I need to provide about my business?
When will I know if my application has been approved?
Bank accounts
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Can I see all company bank accounts in the Debite platform?
Cashback
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How does the 4% cashback work?
How long can I get 4% cashback for?
Is the 4% cashback promotion limited to specific merchants?
Is there a cap on cashback?
How does the cashback promotion work for instalments?
Debite Pay
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What is Debite Pay?
Can I send payments in other currencies than GBP?
Can I send payments to our company's own bank account?
Can I send payments to personal bank accounts?
What's the transaction fee?
Eligibility
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Who is Debite for?
We have offices all around the EU, can I still use Debite?
Fees
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Will I be charged interest?
Do I have to pay fees?
How much does Debite cost?
What are Debite's FX conversion rates?
Other
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How much does it cost to use accounts payable and accounts receivable features?
Payables
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Can I upload outstanding payables?
Product
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How is Debite different from lenders that offer revenue-based financing?
Where can I view my transaction history?
Is Debite a credit card or cash advance?
Is Debite an alternative to a VC?
Receivables
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Can I issue invoices to customers?
How do I create a PDF invoice?
How do I send invoices to customers?
How can my invoices be paid?
When will I receive invoice payments?
Spend management
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Can I create multiple virtual cards for myself and my team members?
How do I invite my accountant to use Debite?
What happens when I set a maximum spending limit for a team member?
How do I set up my team members to start spending?
How do my team members start spending?
Accounting integration
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Can I connect my accounting software and accounts payable and accounts receivable to the Debite platform?
Can I export my payables and receivables from the Debite platform and upload them to my accounting platform?
Analytics
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Can I see all cash flow movements in the Debite dashboard?
Invoice financing
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